ITIL Change Management » Guide

CAPM Exam Secrets Study Guide: CAPM Test Review for the Certified Associate in Project Management Exam

admin — Wed, 21 Jul 2010 04:12:46 +0000

Product Description
CAPM Exam Secrets helps you ace the Certified Associate in Project Management Exam, without weeks and months of endless studying. Our comprehensive CAPM Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CAPM Exam Secrets includes: The 5 Secret Keys to CAPM Exam Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; A comprehensive General Strategy review including: Make Predictions, Answer the Question, Benchmark, Valid Information, Avoid 'Fact Traps', Milk the Question, The Trap of Familiarity, Eliminate Answers, Tough Questions, Brainstorm, Read Carefully, Face Value, Prefixes, Hedge Phrases, Switchback Words, New Information, Time Management, Contextual Clues, Don't Panic, Pace Yourself, Answer Selection, Check Your Work, Beware of Directly Quoted Answers, Slang, Extreme Statements, Answer Choice Families; Comprehensive sections including: Progressive Elaboration, Different Types of Organization, Project Execution Process, Monitor and Control Work, Project Scope Management Knowledge, WBS (Work Breakdown Structure), Integrated Change Control, Scope Verification, Project Time Management, Activity Duration, Schedule Control, Cost Estimating, Quality Control, Project Expeditor, Schedule Development, Project Quality, Management Knowledge Area, Perform Quality Assurance, Cost Management, Quality Planning and Quality Control, Perform Quality Control, Human Resource Planning, Manage Project Team, Project Management Plan, Project Management Processes, Communications Planning, Performance Reporting, Project Manager, Scope Control, Manage Stakeholders, Risk Management Planning, Qualitative Risk Analysis, Risk Response Planning, and much more...

CAPM Exam Secrets Study Guide: CAPM Test Review for the Certified Associate in Project Management Exam

Project Management Workbook and PMP/CAPM Exam Study Guide , 9th Edition

admin — Fri, 16 Jul 2010 04:11:02 +0000

ITIL Change Management

Product Description
The leading project management workbook-and a world-class PMP(r)/capm(r) Exam study guide

This updated and revised ninth edition of the renowned workbook by Harold Kerzner is now a powerful two-in-one resource: Project Management Workbook and PMP(r)/CAPM(r) Exam Study Guide. This new edition is:
* The most helpful workbook of insightful problems and exercises to supplement the industry-leading project management "bible," Project Management, Ninth Edition
* A stand-alone, self-study guide to the Project Management Professional (PMP(r)) Certification Exam, complete with simulated exam questions

Project Management Workbook and PMP(r)/CAPM(r) Exam Study Guide, Ninth Edition provides solutions to all problems, questions, and cases, making it a must-have resource for mastering the critical skills of successful project management.

Other powerful tools by Harold Kerzner:

Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Ninth Edition (0-471-74187-6)

Project Management Case Studies, Second Edition (0-471-75167-7)

Project Management Workbook and PMP/CAPM Exam Study Guide , 9th Edition

ITSM for Windows: A User’s Guide to Time Series Modelling and Forecasting –1994 publication.

admin — Fri, 16 Jul 2010 02:03:50 +0000

ITIL Change Management

ITSM for Windows: A User's Guide to Time Series Modelling and Forecasting --1994 publication.

Six Sigma for IT Management – A Pocket Guide

admin — Thu, 08 Jul 2010 02:09:55 +0000

ITIL Change Management

Product Description
'Six Sigma for IT Management - A Pocket Guide' provides a methodology for continuous process improvement by reducing the amount of variation in process outcomes. It has become a key element of Total Quality Management (TQM) initiatives. This pocket guide analyses the elements within each process, identifying the critical characteristics, defining and mapping the related processes, understanding the capability of each process, discovering the weak links and then upgrading the capability of the process. It also sets out information on using the Six Sigma approach successfully in IT service organisations to ensure better business outcomes, focusing on practical implementation issues of using Six Sigma together with ITIL and other general IT process improvements.

Six Sigma for IT Management - A Pocket Guide

SHED Your Stuff, Change Your Life: A Four-Step Guide to Getting Unstuck

admin — Mon, 05 Jul 2010 23:43:33 +0000

ITIL Change Management

ISBN13: 9780743250900
Condition: NEW
Notes: Brand New from Publisher. No Remainder Mark.

Product Description
Are you eager to make a change but unsure what's next?

Organizing works when you know where you're going but don't know how to get there. But sometimes organizing isn't enough. When you're eager to make a change in your life, but you are unsure of your new destination, you need to SHED.

Expert organizer and New York Times bestselling author Julie Morgenstern has developed the four-step SHED plan to help you get unstuck from the defunct, obsolete objects and obligations preventing you from living a richer, more meaningful life. SHED picks up where other organizing processes leave off -- helping you purge the physical and behavioral clutter holding you back so you can finally create real change in your life.

But it's not just about throwing things away! The SHED process is more about what comes before and after you heave the clutter, so that the changes you make really stick in the long term. Learn how to:

Separate the treasures -- What is truly worth hanging on to?

Heave the trash -- What's weighing you down?

Embrace your identity -- Who are you without all your stuff?

Drive yourself forward -- Which direction connects to your genuine self?

Whether you're facing a move, a promotion, an empty nest, a marriage, divorce or retirement, When Organizing Isn't Enough provides a practical, transformative plan for positively managing change in every aspect of your life.

SHED Your Stuff, Change Your Life: A Four-Step Guide to Getting Unstuck

CAPM Certified Associate in Project Management All-in-One Exam Guide

admin — Thu, 01 Jul 2010 04:09:05 +0000

ITIL Change Management

ISBN13: 9780072257045
Condition: USED - VERY GOOD
Notes:

Product Description
Study for the CAPM while uncapping your project management potential with the help from author Joseph Phillips and the powerful All-in-One series. Understand the intricacies of managing time, cost, quality, human resources, and more. Learn to assess and control risk and effectively manage procurements. Key term reviews and end-of-chapter assessment exams have been carefully prepared to give you a leg up on the competition. Plus--the included CD-ROM features two different exam simulations. So, manage your career. Pick up this resource and earn the new CAPM certification.

CAPM Certified Associate in Project Management All-in-One Exam Guide

PMP in Depth: Project Management Professional Study Guide for PMP and CAPM Exams

admin — Sat, 26 Jun 2010 04:18:05 +0000

ITIL Change Management

Product Description
With the worldwide surge in the demand for project management skills, the PMP and CAPM are among the hottest certifications today. To pass the PMP or CAPM exam, you need a no-gimmicks, no-nonsense book on the exam objectives. PMP In Depth is that book! Best-selling author Paul Sanghera offers concise yet comprehensive coverage of each topic included in the PMP and CAPM exams. With a laser sharp focus on the exam objectives, this study guide goes beyond being a simple exam cram. It includes hundreds of questions and detailed answers modeled after the actual exam and contains a complete practice exam with fully explained answers. It is 100% compatible with the latest (3rd) edition of the Project Management Body of Knowledge (PMBOK) by PMI. Appropriate for beginners, PMP In Depth assumes no prior knowledge of project management and presents material in a logical learning sequence: each section builds upon previous sections and each chapter upon previous chapters. All concepts-- simple and complex--are well-defined and clearly explained the first time they appear. There is no hopping from topic to topic and no technical jargon without explanation. PMP In Depth is written to the most current versions of the PMP and CAPM exams and also serves as a great reference tool for project managers after the exam. Maximize your learning and minimize your study time!

PMP in Depth: Project Management Professional Study Guide for PMP and CAPM Exams

Release and Control for IT Service Management, based on ITIL – A Practitioner Guide

admin — Sat, 26 Jun 2010 02:06:23 +0000

ITIL Change Management

Product Description
Practitioner Release and Control for IT Service Management, based on ITILÃƒÂ‚Ã‚Â®- A Practitioner Guide aims at helping the reader to prepare for using Best Practices in his or her role in the area of Change Management, Release Management and Configuration Management. The guidance provided in this book is based on ITIL, the Best Practice Library in IT Service Management. The chapters are structured round the main competency areas of the practitioner requirements: Manage, Organize, Optimize, so the reader can relate reading material and tasks easily.

Release and Control for IT Service Management, based on ITIL - A Practitioner Guide

Achieve PMP Exam Success, 4th Edition: A Concise Study Guide for the Busy Project Manager

admin — Sat, 26 Jun 2010 01:08:50 +0000

ITIL Change Management

Product Description
This proven, best-selling study guide and CD-ROM provides busy project managers with a brief, yet comprehensive self-study program for successfully passing the Project Management Professional (PMP) certification exam, while cutting study time in half. Used in conjunction with PMIs PMBOK Guide Fourth Edition (2008), Achieve PMP Exam Success presents all the fundamental knowledge, concepts, exercises and practice exam questions a project manager needs to prepare for and successfully pass the PMP exam on the first attempt.

KEY FEATURES:

-- Includes a CD-ROM with over 1200 practice exam questions and provides pre- and postassessment tests to develop a focused study plan and evaluate your readiness for the actual PMP exam
-- Incorporates key topics and concepts from the PMI recommended readings and closely follows the PMBOK, eliminating the need for additional resources and minimizing study time
-- Supplies a list of things you need to know, key definitions, exam tips, and sample PMP exam questions and answers in each chapter
-- Presents a case study that runs throughout the book with exercises and suggested solutions to reinforce concepts and build real competency
-- WAV offers a free downloadable training aid on understanding the interdependencies of all 42 processes defined in the PMBOK Guide Fourth Edition, a flashcard study aid of key terms and concepts, and a self-study exercise available from the Web Added Value Download Resource Center at jrosspub.com

Achieve PMP Exam Success, 4th Edition: A Concise Study Guide for the Busy Project Manager

A Guide to the Project Management Body of Knowledge:

admin — Mon, 21 Jun 2010 04:26:14 +0000

ITIL Change Management

Product Description
The PMBOK9(r) Guide - Fourth Edition continues the tradition of excellence in project management with a standard that is even easier to understand and implement, with improved consistency and greater clarification.

Standard language has been incorporated throughout the document to aid reader understanding.
New data flow diagrams clarify inputs and outputs for each process.
Greater attention has been placed on how Knowledge Areas integrate in the context of Initiating, Planning, Executing, Monitoring & Controlling, and Closing process groups.
Two new processes are featured: Identify Stakeholders and Collect Requirements.

A Guide to the Project Management Body of Knowledge:

ITIL V3 Service Capability RCV Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability RCV Exam – The How To Pass on … Certification Study Guide – Second Edition

admin — Sun, 20 Jun 2010 18:25:50 +0000

ITIL Change Management

Product Description
The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to getting your ITIL v3 RCV Certificate.

This self-study exam preparation guide for the ITIL V3 Service Capability RCV certification exam contains everything you need to test yourself and pass the Exam, including all the processes, and inputs and outputs. Exam topics are covered and insider secrets, complete explanations of all ITIL V3 subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of ITIL V3 concepts and prepare you for exam success on the first attempt are provided.

Can you imagine valuing a book so much that you send the author a "Thank You" letter?

Tens of thousands of people understand why the material by The Art of Service is a worldwide best-seller. Is it their years of ITIL experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above.

This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the ITIL V3 Service Capability RCV exam on your FIRST try.

Done the ITIL V3 Service Capability RCV course, up to speed with the theory? Buy this. Read it. And Pass the ITIL V3 Service Capability RCV Exam.

Considering the increasing number of IT Professionals and their Organizations who want to be actively involved in IT Service Management, this book should do at least as well as the first edition, which is a bestseller.

ITIL V3 Service Capability RCV Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability RCV Exam - The How To Pass on ... Certification Study Guide - Second Edition

Service Agreements: A Management Guide

admin — Fri, 18 Jun 2010 02:02:53 +0000

ITIL Change Management

Product Description
Many organizations are demanding increased quality levels from ICT service providers, often irrespective of whether these services are outsourced or supplied in-house. Service management (SM) is the integrated approach to the management of ICT service requirements and levels. This new publication outlines the background, operation, and benefits of a variety of service agreements, and includes models for the design of a service catalogue and service agreement development.

Service Agreements: A Management Guide

PMP Project Management Professional Study Guide, Third Edition

admin — Fri, 18 Jun 2010 01:15:18 +0000

ITIL Change Management

ISBN13: 9780071626736
Condition: NEW
Notes: Brand New from Publisher. No Remainder Mark.

Product Description

The best fully integrated study system available for the PMP exam

Updated for the latest release of the Project Professional exam from PMI, PMP Project Management Professional Study Guide, Third Edition covers what you need to know--and shows you how to prepare--for this challenging exam.

100% complete coverage of all objectives for the PMP exam
Exam Readiness checklist--you're ready for the exam when all objectives on the list are checked off
Inside the Exam sections highlight key exam topics covered
Two-Minute Drills for quick review
Simulated exam questions match the format, tone, topics, and difficulty of the real exam

Covers all the exam topics, including:

Project Initiation * Integration Management * Managing the Project Scope * Time Management * Cost Management * Quality Assurance * Human Resources * Communications * Risk Management * Procurement * PMP Code of Ethics and Professional Conduct

CD-ROM includes:

Complete MasterExam practice testing engine, featuring: Two full practice exams; Detailed answers with explanations; Score Report performance assessment tool
Free video training from the author
Electronic book for studying on the go
Bonus downloadable project management process review MasterExam with free online registration

PMP Project Management Professional Study Guide, Third Edition

The Heart of Change Field Guide: Tools and Tactics for Leading Change in Your Organization

admin — Thu, 17 Jun 2010 23:47:56 +0000

ITIL Change Management

ISBN13: 9781591397755
Condition: NEW
Notes: Brand New from Publisher. No Remainder Mark.

Product Description
Your Guide to Implementing the World's Bestselling Change Leadership Program

In 1996, John P. Kotter's Leading Change became a runaway bestseller, outlining an eight-step program for organizational change that was embraced by executives around the world. Then, Kotter and coauthor Dan Cohen's The Heart of Change introduced the revolutionary "see-feel-change" approach, which helped executives understand the crucial role of emotion in successful change efforts.

Now, The Heart of Change Field Guide provides leaders and managers tools, frameworks, and advice for bringing these breakthrough change methods to life within their own organizations. Written by Dan Cohen and with a foreword by John P. Kotter, the guide provides a practical framework for implementing each step in the change process, as well as a new three-phase approach to execution: creating a climate for change, engaging and enabling the whole organization, and implementing and sustaining change. Hands-on diagnostics-including a crucial "change readiness module"- reveal the dynamics that will help or hinder success at each phase of the change process. Both flexible and scaleable, the frameworks presented in this guide can be tailored for any size or type of change initiative.

Filled with practical tools, checklists, and expert commentary, this must-have guide translates the most powerful approaches available for creating successful change into concrete, actionable steps for you and your organization.

The Heart of Change Field Guide: Tools and Tactics for Leading Change in Your Organization

ITIL Practitioner Release and Control All-in-one Exam Guide and Certification Work book; CMDB and IT Service Management with Change Management,

admin — Thu, 17 Jun 2010 18:30:41 +0000

ITIL Change Management

Product Description

ITIL Practitioner Release and Control (IPRC) All-in-one Exam Guide and Certification Work book; CMDB and IT Service Management with Change Management, Release Management and Configuration Management

Fully revised for the latest exam release, this authoritative volume offers thorough coverage of all the material on the IPRC exam. Written by a renowned IT Service Management expert and ITIL Manager, this guide features complete details on all exam domains. Inside, you'll find learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. IPRC All-in-One Exam Guide, will not only help you pass the test, but also be your essential on-the-job reference.

IT Service Management Practitioner: CMDB, Release & Control IT Service Management Practitioner: Release & Control (based on ITIL-) covers the essential planning, monitoring and optimizing skills required to qualify as a professional who specializes in the Release and Control processes. It covers CMDB, the Change Management, Release Management and Configuration Management processes.

IT Service Management Practitioner: Release & Control (based on ITIL-) is aimed at professionals who will participate in managing, organizing and optimizing processes in an IT service organization which has implemented, or started to implement, ITIL--based Release and Control processes. This comprehensive resource is a "must read" for those aspiring to be IPRC certified.

ITIL Practitioner Release and Control All-in-one Exam Guide and Certification Work book; CMDB and IT Service Management with Change Management,

ITIL Change Management » Guide

CAPM Exam Secrets Study Guide: CAPM Test Review for the Certified Associate in Project Management Exam

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