-ITIL- Gartner
ITIL exponents, citing ITIL's stated intention to be non-prescriptive, are expecting that organizations will have to engage ITIL processes with their existing overall process model. The ITIL concept is centered around IT services as opposed to IT systems.
Projects in Controlled Environments (PRINCE) is a project management methodology. The PRINCE2 process consists of three sub-processes and these cover the way in which a work package should be accepted, executed and delivered. -ITIL- Gartner The use of PRINCE2 has spread beyond the UK to more than 50 other countries.
The goal of initiation is to define the ITSCM policy and charter the endeavor. It is important to have a focal point for reporting incidents and making service requests.
These values are stipulated by the confidentiality, integrity and availability.
