-ITIL- Downloads
IT Service Continuity Management helps to ensure the availability and rapid restoration of IT services in the event of a disaster. ITIL is, as the OGC states, a set of best practices.
Change management - The impact of any change to the recovery plan has to be analyzed. Implementing standby arrangements - includes defining, creating, and solidifying the underpinning contracts (UCs) with standby providers. -ITIL- Downloads Availability Management is the ability of an IT component to perform at an agreed level over a period of time.
Basically once you rate your critical applications, assuring the critical fabulous four are up first within the agreed upon timeframe. A business continuity strategy is produced from the results determining which risk reduction measures are necessary and which recovery option supports the organization"s needs.
This chain of processes is tracked using the Configuration Management Database (CMDB), which records each process, and creates output documents for traceability (Quality Management).
