Comments on: Foundations of IT Service Management basierend auf ITIL V3

By: C. Mast

C. Mast — Tue, 02 Feb 2010 00:35:29 +0000

Very well organized and written. Provides a great overview for professionals wanting to get started on ITIL.
Rating: 5 / 5

By: S. Nickoloff

S. Nickoloff — Mon, 01 Feb 2010 21:53:31 +0000

This book was never proof read it has lots of mistakes and the sample tests also have mistakes. What a waste of money.
Rating: 2 / 5

By: G. LO

G. LO — Mon, 01 Feb 2010 19:03:23 +0000

It is a good book to get you to the pass ITIL foundation exam but it is extremely limited, hard to read and does not contain a lot of the useful ITIL materials.

If you are not going to take the test, find another better book.
Rating: 3 / 5

By: Gerard Blokdijk

Gerard Blokdijk — Mon, 01 Feb 2010 16:49:22 +0000

Jan van Bon/Ivo van Haren and their team have again delivered a great foundations book – a standard that deserves its place in every ITIL practitioner’s library.

Hats off!
Rating: 4 / 5

By: CTO

CTO — Mon, 01 Feb 2010 14:46:02 +0000

This is one of the worst written books I have ever read. The book is a tough read. Information is just thrown at you like verbal(allthough written) diarrea.
Rating: 1 / 5